Family Doctor Recruitment Virtual Visit Launched

City of Kawartha Lakes, November 5, 2021Kawartha Lakes Health Care Initiative (KLHCI) is pleased to present the new Family Doctor Recruitment Virtual Community Visit video. They invite everyone to view the video below:

This video was developed during the COVID-19 pandemic in order to showcase the City of Kawartha Lakes to potential family doctor recruits who could not physically visit due to pandemic protocols.

 

Even though there are continuing to be changes in the pandemic protocols, KLHCI is positive that being able to provide this video on a variety of websites and social media outlets will entice those that may be looking into our area to contact Cindy Snider, Recruitment and Retention Coordinator, to discuss practice opportunities further.

 

KLHCI partnered with OneLook Productions to produce the video. All of the principals of this company have ties to the area which meant they really understood the importance of the video and its content.

 

Lisa Green, KLHCI President states, “We wish to thank all of the family doctors who are part of the video along with Kelly Isfan (CEO, Ross Memorial Hospital) and Mayor Andy Letham. The video would not have been possible without all of their support and participation.”

 

KLHCI is a non-profit, charitable organization whose mandate is to recruit and retain family doctors for the City of Kawartha Lakes. Anyone wishing to be part of this community effort by either volunteering on the Board of Directors, or donating financially to support the ongoing family doctor recruitment and retention programs, should contact Cindy Snider, Recruitment & Retention Coordinator at 705-328-6098 or visit the KLHCI website at www.KawarthaLakesDoctors.org.

 

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Kawartha Lakes OHT is Growing!

We are pleased to announce that two new employees have joined the Kawartha Lakes Ontario Health Team this month. Please join us in welcoming Chrystal Simpson and Susan Bacque to the team! Read more about Chrystal and Susan below.

Chrystal Simpson – Virtual Care Program Lead

Chrystal Simpson

Chrystal is a Registered Practical Nurse and Personal Support Worker and joins us on a secondment from Community Care City of Kawartha Lakes. Chrystal has client and program management experience from her previous roles with CCCKL, including working on programs such as the Assisted Living Program, In-Home Respite, Home at Last and Supportive Housing. Most recently Chrystal became the Interim Program Manager for the Adult Day Program.

 

As the Virtual Care Program Lead for the KL-OHT, Chrystal will be responsible for the providing virtual care navigation for the patients/clients participating in the program as well as increasing the overall capacity for delivery of virtual programming across the KL-OHT region. Her commitment and passion to meeting the needs of older adults in our community will be an asset to our OHT!

 

Get in touch with Chrystal at chsimpson@rmh.org.

Susan Bacque – Experience Partner Engagement Lead

Susan Bacque

Susan is a seasoned public sector leader in quality improvement projects in health care, hospitals, and non-profit organizations serving caregivers. She has held senior positions in provincial and municipal governments focused on affordable housing solutions. She received two Reach for Excellence Awards as a provincial Director and was named a ‘Municipal Champion’ for her work in Peterborough. Susan holds an MA, a BSc, and is an accredited Municipal Manager.

 

As the Experience Partner Engagement Lead, Susan will work closely with the Engagement Working group and Patient Family Advisory Council to ensure appropriate opportunities for residents’ involvement at key milestones in local health system transformation.

 

Get in touch with Susan at sbacque@rmh.org.

Welcome Joanne Jury, Health Care Navigation Lead

Please join us in welcoming Joanne Jury as the new Health Care Navigation Lead of the Kawartha Lakes Ontario Health Team.

Joanne is joining us on September 14th as Health Care Navigation Lead for the Kawartha Lakes OHT. She will assist the OHT in developing 24/7 patient navigation services for the community of Kawartha Lakes, which will help both patients and providers to navigate our healthcare system more effectively.

Joanne brings a diverse background in health care for over 30 years. She has experience in both rural and urban hospitals as a front-line emergency nurse and then transitioning into Patient Flow Specialist and management roles. She has also held leadership roles in the community with Victorian Order of Nurses (VON) and worked on a Ministry of Health Pilot project that brought health care to unattached patients in the Peterborough and City of Kawartha Lakes area.

Joanne understands the challenges and barriers that exist in the current system and as a result she brings a passion for seeking solutions to enhance patient care and create seamless transitions for patients and families within the health care system.

We are excited to have Joanne join us at the KL-OHT!

Welcome Stephanie MacLaren, Kawartha Lakes Ontario Health Team Executive Director

Please join us in welcoming Stephanie MacLaren as the new Executive Director of the Kawartha Lakes Ontario Health Team.

Stephanie’s career in health care spans 20 years working with a variety of health service provider organizations across the system from hospitals, community health centres, and family health teams. She brings a deep history of partnership building in all of the roles she has held at the management and executive levels; from developing programs and system infrastructure in Toronto to supporting equity oriented diabetes management to working with primary care providers and other system providers to advancing the system of coordinated care through innovative programming.

Most recently, Stephanie held the position of Vice President, Community Programs at Haliburton Highlands Health Services where her focus was on advancing the work of inter-organizational and interdisciplinary teams to improve care for seniors and individuals experiencing mental health issues. Stephanie believes that collaboration, innovation, and engagement with patients, caregivers, and service providers alike are the main ingredients in moving towards a system of coordinated and seamless care. She is excited to be a part of the Kawartha Lakes Ontario Health Team to do just that.

Stephanie starts her new role on September 7, 2021 and will be reporting to the KL-OHT Co-Leads, Veronica Nelson, VP & Chief Operating Officer at Ross Memorial Hospital and Barb Mildon, Chief Executive Officer at Community Care, City of Kawartha Lakes.

We are excited to have Stephanie join us at the KL-OHT!

CPD Epilepsy education sessions offered at no cost over the lunch hour

Project ECHO: Epilepsy Across the Lifespan is a virtual case-based learning program which endeavors to educate healthcare practitioners caring for patients with epilepsy to enhance their care. The program is funded by the Ministry of Health of Ontario and provides CME credits at no cost. Sessions are 60 minutes and offered weekly over the lunch hour for ease of participation. Sessions begin with a quick 10-minute didactic talk delivering relevant clinical pearls followed by an interactive discussion of a de-identified real patient case brought forward by community healthcare providers. Our interdisciplinary teams located at academic hospitals connect with community practitioners via Zoom to deliver these sessions. There are three programs: Epilepsy in Children and Youth, Epilepsy and Adults and Epilepsy and Genetics. Those Family Practitioners, Paediatricians, and Community Neurologists who complete the Epilepsy and Genetics program will be able to order genetic testing for their eligible epilepsy patients through the Ontario Epilepsy Genetics Testing Program. There is rolling registration so no deadline to register by and the same sessions are offered on multiple days of the week and begin at various months throughout the year. Have an epilepsy case for discussion? Want to learn more about epilepsy management? Register now.

Registration link: https://oen.echoontario.ca/register/

Kawartha Lakes Closer to Connected Care with Designated Ontario Health Team

Lindsay, Ont. (November 19, 2020) – Residents of the City of Kawartha Lakes are one step closer to experiencing more connected care in our community, as several health and service providers have been working together to form the Kawartha Lakes Ontario Health Team (KL-OHT). The KL-OHT received its official designation from the Ministry of Health on November 18, which signals that the team can move forward with plans to support a better patient experience, and support providers in delivering more efficient and effective care.

Key goals of the team include working together to reduce wait times between care settings, focusing on preventative health measures, and providing more virtual and digital health tools to help all residents, especially those in rural settings, access the care and services they need.

“We’re excited to reach the milestone of becoming a fully designated OHT, but most importantly, we’re excited to be able to get to work and create a connected health care system that puts patients first,” said Barb Mildon, CEO, Community Care City of Kawartha Lakes.

“Local physicians, patient partners and providers have united to form a strong partnership to co-design a seamless and integrated Kawartha Lakes healthcare system.  Work is underway to advance care navigation and improve access to digital care across the region,” says Veronica Nelson, VP & Chief Operating Officer, Ross Memorial Hospital.

The Kawartha Lakes Ontario Health Team is a collaborative group of health and service providers, who partner to provide quality, patient-centered care across the City of Kawartha Lakes.

Lead Members of the Kawartha Lakes Ontario Health Team

  • Ross Memorial Hospital (co-lead)
  • Community Care City of Kawartha Lakes (co-lead)
  • Patient, Client, Family and Caregiver Partners
  • The Corporation of the City of Kawartha Lakes
  • City of Kawartha Lakes Family Health Team
  • City of Kawartha Lakes Family Health Organization
  • Kawartha North Family Health Team

Get involved!

The KL-OHT is looking for anyone with experience with our local healthcare and services, either as a patient/client or family/caregiver, to participate in advisory councils. Your experiences will have a direct impact on connecting care in our community. To become an advisor, please contact info@kawarthalakesoht.ca.

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Kawartha Lakes Ontario Health Team Submits Full Application to Ontario Ministry of Health

Lindsay, Ont. (September 21, 2020) – The Kawartha Lakes Ontario Health Team (KL-OHT) submitted its full application to become a designated Ontario Health Team (OHT) to the Ministry of Health on Friday, September 18, 2020. The KL-OHT was one of 17 OHTs provincially to be invited to submit a full application in July. The KL-OHT will learn whether it is an approved OHT by Monday, October 19, pending any unanticipated delays associated with COVID-19.

Ontario Health Teams are being introduced to provide a new way of organizing and delivering care that is more connected to patients in their local communities. Under OHTs, healthcare providers (including hospitals, doctors and home and community care providers) work as one coordinated team – no matter where they provide care.

Client/patient representatives are at the table to collaborate in the transformation of care.  If you are interested in being a client/patient representative, please contact KL-OHT through the website at https://kawarthalakesoht.ca/.

“We are proud of the work done by our OHT partners to lay the foundation for the future of connected care throughout the City of Kawartha Lakes,” said Barb Mildon, CEO, Community Care City of Kawartha Lakes and Co-Lead of the KL-OHT. “Together, we’ve submitted an application that reflects the hard work and expertise of each of our partners.”

The KL-OHT has made significant progress since it was invited to submit its full application on July 23. The KL-OHT has established working groups to enhance the patient and provider experience, including a digital working group with the aim of providing easily accessible virtual and digitally enabled care, and a care navigation working group that aims to break down existing siloes across all care sectors thereby streamlining how patients, clients, families and caregivers navigate through multiple care and service providers.

Additionally, KL-OHT partners worked together to develop the COVID-19 Assessment Centre, and collaborated throughout the pandemic on our community’s public testing strategy. The COVID-19 Assessment Centre has been successful in directing those requiring assessment and testing away from the emergency department and primary care offices. “Our OHT has already made positive headway in the community by connecting with patients and caregivers, as well as by providing a high-capacity, convenient COVID-19 assessment centre through a collaborative effort,” said Veronica Nelson, Vice President and Chief Operating Officer, Ross Memorial Hospital, and Co-Lead of the KL-OHT. “We are confident in our KL-OHT application and look forward to implementing the priority projects to provide connected care for our patients and clients.”

About Kawartha Lakes Ontario Health Team

The Kawartha Lakes Ontario Health Team is a collaborative group of health and service providers, who have partnered to provide quality, patient-centred care across the City of Kawartha Lakes. By putting the patient at the centre of the healthcare system, the organization strives to help them navigate the system in an efficient and cooperative way.

For more information, visit www.kawarthalakesoht.ca.

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Kawartha Lakes Ontario Health Team Invited to Submit Full Application; Launches Brand and Website

OHT is one of 17 teams in Ontario to submit full application by Ontario Ministry of Health

Lindsay, Ont. (July 23, 2020) – The Kawartha Lakes Ontario Health Team (KL-OHT) today announced that it has been invited to complete a full Ontario Health Team (OHT) application by the Ontario Ministry of Health. The KL-OHT was one of 17 OHTs provincially invited to submit a full application.

“We are excited to take the next step toward full implementation of the Kawartha Lakes Ontario Health Team, and toward a local healthcare system that puts the patient first through an integrated approach,” said Veronica Nelson, Vice President and Chief Operating Officer, Ross Memorial Hospital, and co-lead of the KL-OHT. “Working closely with our partners, we look forward to connecting local care for our community.”

This next step in the OHT application process follows a successful progress report submission on January 20, prepared in consultation with many community and patient/caregiver partners. This progress report demonstrated the progress the Team has made in patient/client partnerships and community engagement, patient care and experience, digital health, governance, and quality improvement.

The full application is due on Friday, September 18, with results expected back by Monday, October 19.

“We welcome the opportunity to move forward in developing the Kawartha Lakes OHT,” said Barb Mildon, CEO of Community Care City of Kawartha Lakes, and co-lead KL-OHT. “I am confident that the ongoing engagement of the KL-OHT partners and patient/client participants will achieve positive progress in advancing the OHT model.”

Kawartha Lakes OHT Launches Website
In addition to the invitation to submit a full application, KL-OHT is pleased to announce its official name, logo and website to the public. The website, http://www.kawarthalakesoht.ca serves as a hub for the public to receive updates on the OHT’s progress, news relating to the health care industry, and to connect with the Kawartha Lakes OHT.

Along with the logo and website, the Kawartha Lakes OHT also unveiled a new tagline – Connecting Local Care. The tagline emphasizes the purpose of the OHT model: to provide a patient-centric healthcare experience that ensures all local services work together to ensure the well-being of all patients, from first point of contact through their entire healthcare journey.

About Kawartha Lakes Ontario Health Team
The City of Kawartha Lakes Ontario Health Team consists of 10 local healthcare organizations collaborating to provide quality, patient-centred care across the City of Kawartha Lakes. By putting the patient at the centre of the healthcare system, the organization strives to help them navigate the system in an efficient and cooperative way.

The Kawartha Lakes Ontario Health Team is comprised of the following community partners:

Lead Members
– Ross Memorial Hospital (co-lead)
– Community Care City of Kawartha Lakes (co-lead)
– City of Kawartha Lakes Family Health Organization
– City of Kawartha Lakes Family Health Team
– The Corporation of the City of Kawartha Lakes
– Kawartha North Family Health Team

Partners
– Brock Community Health Centre
– CarePartners
– CMHA Haliburton, Kawartha, Pine Ridge
– Extendicare Kawartha Lakes and Lakeland Village

For more information, visit http://www.kawarthalakesoht.ca.

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City of Kawartha Lakes Ontario Health Team Submits Progress Report to Ministry of Health

Progress report marks the next step toward submitting a full application, designation as approved OHT

Lindsay, Ont. (January 27, 2020) – The City of Kawartha Lakes Ontario Health Team (CKL-OHT) has taken the next step toward designation as an Ontario Health Team by submitting an official progress report to the Ontario Ministry of Health. The report, created in consultation with the many community and patient/caregiver partners, details the Health Team’s readiness to submit a full application.

The progress report serves as an addendum to CKL-OHT’s previously submitted self-assessment and demonstrates the progress the Team has made in patient/client partnerships and community engagement, patient care and experience, digital health, governance, and quality improvement since July 2019 when it was designated as “in development” by the Ministry.

On December 11, the CKL-OHT hosted an advisory session at Kawartha Lakes Retirement Residence in Bobcaygeon for seniors, families, care providers and community members. Left to right: Chris Carvalho, General Manager and Sara Beauclerc, Director of Wellness, both of Kawartha Lakes Retirement Residence; Barb Mildon and Veronica Nelson.

CKL-OHT recently held advisory sessions to ensure that the voices of patients/clients and families were reflected in plans to enhance our local healthcare delivery. The team will host public engagement sessions throughout 2020 across the City of Kawartha Lakes, to seek broader input about the healthcare gaps and challenges experienced in our communities, particularly when it comes to aging and transitioning between home, hospital and community care.

​“We’ve partnered with several local healthcare organizations and will continue to look for opportunities to work together with community, health and service providers as we shape our team,” said Veronica Nelson, Interim CEO and President, Ross Memorial Hospital and Co-Lead of CKL-OHT. “Together, we are determined to create a connected and supportive system in the City of Kawartha Lakes.”

“Through collaboration with our partners and the public, we’re confident in our  progress toward creating an Ontario Health Team that delivers on its mission to provide connected local care for our community,” said Barb Mildon, CEO, Community Care Health and Care Network and Co-Lead of CKL-OHT. “This report took into consideration the range of expertise from our partners, as well as the thoughtful input we’ve received through our advisory sessions.”

​In March, the Team will learn if they are invited to submit a full application to move forward in the next wave of OHTs to receive their designation.

​​Current partners of the City of Kawartha Lakes Ontario Health Team:

  • Ross Memorial Hospital (co-lead)
  • Community Care Health and Care Network (co-lead)
  • Brock Community Health Centre
  • CarePartners
  • City of Kawartha Lakes Family Health Team
  • City of Kawartha Lakes Family Health Organization
  • CMHA Haliburton, Kawartha, Pine Ridge
  • Extendicare & Lakeland Village
  • Kawartha Lakes Paramedic Service
  • Kawartha North Family Health Team
  • Patient/Caregiver Partners

Year One Focus

CKL- OHT will focus initially on enhancing coordinated care and services to a target population that includes seniors 65 years and older who live alone or have a poor support network; who are frail, with complex medical needs or are cognitively unwell; and who have been hospitalized within the last year. As the work of the OHT evolves, the target population will expand.

​Public engagement sessions will be available on the new CKL-OHT website, launching in the near future. The website will also offer a survey tool for patients, families and service providers to share their feedback.

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